FAQ

Requirements

Can I use my international driver's license?

Valid drivers licenses issued in your state or country is acceptable as well as international licenses.

Do I need insurance?

Yes, insurance is required by state law.

What are your age requirements?

You have to be at least 22 years of age.

Service

Do you pick up and drop off customers?

Yes, we have a service to pick up and drop off customers for rentals** fee may apply for after hour and late or early return **

Do you deliver and pick up the vehicle?

Yes, we do provide these services.

Do you pick up at the airports?

Yes, we pick up from the airport and deliver to the airport.

Do you deliver at the hotels?

Yes, we do deliver at hotels but customer needs to be present to sign your rental contract.

Method of payment

What forms of payment do you accept?

You can pay cash, check, credit card,amex, or debit card.

Can I use another persons credit card for renting a vehicle?

Yes, but the card holder must present themselves with proper i.d. to sign the rental contract.

Deposit

Do I need a deposit?

Yes, a deposit is required for security purposes. The amount of the requested deposit will be returned to you.It takes usually 2 to 5 days after the return for the deposit unless is cash it will be return right away on.

How much is the deposit?

The deposits is based on the type of vehicle, usually from $1,000.00 to $15,000.00 for cash or credit card deposits. No Refunds on confirm reservation fee may apply, but you are entitled to receive a credit to use in future rentals,also no credit or refund on early return .**please note there are no refund during the holidays once we confirm your reservation we guaranteed the car and we take it out of our reservation system. no exception on holidays no refund **

Type of vehicles

What type of cars do you have?

We have all types of luxury cars,and exotic cars. If you dont see it on the web site simply ask for a specific model and we will try our best to get for you

Do you have automatic or stick shift cars?

We have automatic cars and stick shift cars, make sure you ask for a stick shift in advance. Since most of our cars are automatic.

Do you have air conditioned cars?

Yes, all our cars have air conditioning.

Do you rent cars by the hour?

No, we do a minimum of 24 Hours.

Accessories

Do you offer accessories with your rentals?

We do have accessories that can be rented with the vehicles. The accessories are a baby seat, stroller, and GPS systems.

Additional charges

Is there an additional charge for more than one driver?

Yes, additional charges apply when rental vehicle is to be driven by more than one person.

Is there an additional charge for fuel?

Fuel must be brought back the same way it was given to you.

Is there an additional charge for underage?

Yes, it only applies to customers that are 22-24 years old.

Out-of-state

Can I drive out-of-state?

Vehicles can only be within the state of florida. Contact us for additional fee to take vehicles out-of-state.

Monthly Special

If I rent a vehicle for a month can I get a good price?

Yes, vehicles can be rented by the month and receive a special offer.***please note there is no refund on monthly rentals because of the special price that was given no exception ***

Discounts

Do you have AAA, travel agencies or airport employee's discounts?

Not at the moment.

Do you offer coupons?

Yes we do, you can print it out from the web site when available.

Returning vehicles

If I have a flight leaving during your closing hours, is there anywhere I can leave your vehicle?

Yes, we have a drop off service 24 hours . Let us know in advance for instructions on where to leave your vehicle.